Privacy policy

Privacy statement 

In accordance with the requirements of the EU Data Protection Regulation, this Privacy Statement contains information about what personal data we collect, according to which principles we process it, and what rights and possibilities of influence you have regarding your data.

By using our services or websites or by contacting us, you agree that we process your personal data in accordance with this privacy statement. If you do not accept these terms, we will probably not be able to serve you in the best possible way.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

Purpose of the register

Collected personal data is used:

  • To manage the customer relationship
  • For order delivery and processing, as well as archiving
  • For statistical purposes
  • For marketing purposes
  • The legal basis for processing personal data is a contract, consent or legitimate interest.

In the processing of personal data, the requirements set by the EU data protection regulation, which will be followed from 25 May 2018, have been taken into account.

Basis for data collection and processing

The customer's data is collected and processed with the customer's consent, or for the implementation of the contract with the customer.

Data content of the register

 The customer register stores the customer's first name, last name, street address, zip code, post office, country, email address, phone number, language used when doing business, currency used when doing business. In connection with orders, the product content of the order, payment method and delivery method are saved. The business customer's company name, social security number and VAT number are also recorded.

In addition, the order information of the online store stores the information provided by the customer in connection with the order, such as the product content of the order, payment method and delivery method.

Data retention period

We keep your personal data for as long as is necessary to fulfill the purposes of use of the register.

In addition, some information can be kept longer to the extent that it is necessary to fulfill the obligations set by law, such as accounting and consumer trade responsibilities.

Regular sources of information

Information is collected in the register:

From the person himself, from online store orders, contact form and e-mail.

Disclosure of information to third parties

Information is not regularly disclosed outside the company. Some of the external service or software providers used by the company may store data outside the EU or the European Economic Area.

In order to guarantee the functionality of the online store, the information is handed over to the logistics partner Shipit.

Use of cookies

On our website, we use the so-called cookie function, i.e. cookies. A cookie is a small text file that can be sent to the user's computer and stored there, which enables the website administrator to identify visitors who visit the website frequently, to facilitate the login of visitors to the website, and to enable the compilation of composite information about the visitors. With the help of this feedback, we are able to constantly improve the content of our pages. Cookies do not damage users' computers or files. We use them in such a way that we can offer our customers information and services according to the individual needs of each.

If the user visiting our pages does not want us to receive the aforementioned information with the help of cookies, most browser programs enable the cookie function to be turned off. This is usually done through the browser settings.

However, it is good to take into account that cookies may be necessary for the proper functioning of some of the pages we maintain and the services we offer.

Registry protection

The data is transferred over an SSL-protected connection.

Electronic data is protected by a firewall, username and password.

Only those persons who need the information in their tasks have the right to use the information.

Automatic decision making

Automated individual decisions (Article 22 of the EU Data Protection Regulation) are not made.

Rights of the registrant

The registered person has the right to check what information about him has been stored in the personal data register. A written inspection request must be sent by e-mail to the e-mail of the person in charge of registry affairs.

The registered person has the right to demand the correction of incorrect or outdated data or the removal of personal data from the register once and for all.

The registered person has the right to withdraw the previously given consent to data processing or to file a complaint with the supervisory authority about matters related to the processing of their personal data.

Targeted marketing

Based on the visit to the website, we may do targeted advertising in the following services

  • Instagram
  • Facebook

We update the content of the privacy statement as our operations develop and/or as the law changes.




Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
  • With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We have, in the past 12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

Category Categories of Recipients
  • Identifiers such as basic contact details and certain order and account information
  • Commercial information such as order information, shopping information and customer support information
  • Internet or other similar network activity, such as Usage Data
  • Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)
  • Business and marketing partners
  • Affiliates

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.

We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.


International Users

Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

 

Last updated: 13.12.2024